Q&A

How can I check the status of my order(s)?

Please check in your email for "Order confirmation". After your order is posted out, you will receive a notification email.

 

How long does it take to receive my order?

Once payment is complete it will be shipped out within 24hours and take 1 to 3 working days for courier service to deliver to your door steps for Malaysia & 2 to 5 working days.

 

How much is the shipping fee? 

For West Malaysia

Delivery fees Rm7, and Free delivery for any purchase above RM80.

For East Malaysia 

  • Delivery fees RM17 for any purchase within 1kg. 
  • Delivery fees RM31 for  any purchase within 2kg.
  • Delivery fees RM45 for any purchase within 3kg.

For Singapore

  • FREE delivery for any purchase above RM350.
  • Delivery fees RM25 for any purchase within 0.5kg. 
  • Delivery fees RM33 for  any purchase within 1kg.
  • Delivery fees RM41 for any purchase within 1.5kg.

 For reference: 1 pair of cosmetic lens = 60g

Where do i get the tracking number or courier service used if i haven't receive my order after 5 working days?

You can Contact us by email, WeChat/Whatsapp at sillyconlens@gmail.com or 0142959150 and we will reply you within 24hours.

 

Where can i track my parcel in Malaysia?

You can track it at  https://www.tracking.my/best

 

Do you accept COD or Walk in?

We are sorry but we didn't provide COD or Walk in service at the moment.

Do you have ready stock for all the item?

Yes, all item is ready stock if its purchasable.